FAQ

Questions clinic owners ask us most.

Pricing, the free trial, branches, GST and your data. For step-by-step guides, visit the help centre.

General

What is ClinicManagerPro?

Online clinic management software for Indian clinics. It handles appointments, live queues, patient records, prescriptions, GST billing and pharmacy stock, for one branch or several.

Which types of clinics is it built for?

Dental, dermatology and physiotherapy clinics have dedicated setups, and general, paediatric, ENT, Ayurveda and orthopaedic clinics come with their own preloaded services too.

Do I need to install anything?

No. ClinicManagerPro runs in your web browser on a computer, laptop or tablet, so there's nothing to install.

Can I use only some parts of it?

Yes. Turn modules on or off from the Modules setting to match how your clinic works.

Pricing and the free trial

How much does ClinicManagerPro cost?

Starter is ₹999 a month for 1 branch and 1 doctor. Growth is ₹2,499 a month for up to 3 branches and 3 doctors. Enterprise is quoted for larger chains. All prices include GST.

Is there a free trial, and do I need a card?

The Starter plan has a 60-day free trial and you don't need a card to start.

What happens when the trial ends?

Your data stays safe in read-only mode until you choose a plan and pay online in the app.

How much do I save by paying yearly?

20%. Starter is ₹9,590 a year and Growth is ₹23,990 a year.

What do the plans limit?

Doctors and branches only. Add as many front desk staff, pharmacists and managers as your clinic needs.

Can I cancel at any time?

Yes. You keep access until the end of the period you've paid for. Yearly plans can be refunded in full within 7 days of the first yearly payment.

Branches and team

Can I manage several clinic branches from one account?

Yes. One account holds every branch. Owners and admins switch between branches from one login, or view all branches together.

Does each branch get its own invoice numbers and GSTIN?

Yes. Each branch has its own invoice prefix and series, and branches in a different state from your clinic use their own GSTIN.

Can a patient visit more than one branch?

Yes. Share the patient's record with another branch, with an optional end date.

What roles can I give my team?

Owner, admin, branch manager, doctor, staff and pharmacist. Each role sees only the parts of the app its job needs.

Billing and GST

Does it create GST-compliant invoices?

Yes. Each line uses the service's GST rate, and invoices show CGST and SGST, or IGST where the supply is inter-state.

Can patients pay online?

Yes. Connect your clinic's Razorpay account and send patients a payment link. The invoice is marked paid when they pay.

Will I get a GST invoice for my subscription?

Yes. Every subscription payment comes with a GST invoice.

Data and security

Where is my clinic's data stored?

On servers in Mumbai, India.

Is ClinicManagerPro ready for the DPDP Act?

It records each patient's consent with its date and method, limits access by role and branch, and supports exporting or deleting a patient's data on request.

Can consultation notes be changed after signing?

No. Signed notes are locked, which keeps the clinical record reliable.

Still have a question?

Write to contact@clinicmanagerpro.com, or book a demo and ask us live.

Made in Hyderabad, for clinics across India.